Privacy Policy
Effective Date: Jan 10 2024
1. Introduction
Welcome to Shadowsoft Solutions. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.
2. Information We Collect
We may collect and process the following types of information:
- Personal Information: Name, email address, phone number, company name, and other contact details you provide.
- Technical Information: IP address, browser type, operating system, referral sources, and usage data.
- Cookies and Tracking Technologies: We use cookies and similar tracking tools to improve your browsing experience.
3. How We Use Your Information
We use the information we collect to:
- Provide and manage our IT services.
- Respond to your inquiries and requests.
- Improve our website and services.
- Send you updates, marketing materials, or other communications (if opted-in).
- Comply with legal obligations.
4. Sharing Your Information
We do not sell or rent your personal data. We may share your information with:
- Service Providers: Trusted third parties who perform services on our behalf.
- Legal Obligations: When required by law or to protect our legal rights.
- Business Transfers: In connection with a merger, sale, or asset transfer.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Object to or restrict processing.
- Withdraw consent at any time.
To exercise any of these rights, contact us at TechHelp@ShadowSoftSolutions.com.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.