Shadowsoft Solutions Web Design

IT Services

Individual IT Services offered on an à la carte basis provide flexible, customized support tailored to your specific technology needs. Whether you require assistance with hardware setup, software installation, virus removal, data recovery, network configuration, or system troubleshooting, each service is available independently—allowing you to choose only what you need, when you need it. This pay-as-you-go model ensures cost-effective solutions without long-term commitments, ideal for both individuals and businesses seeking expert IT help on demand.

🖥️ Managed IT Services

  • Server & Network Report
    A one-time Server & Network Report service provides a detailed snapshot of your IT infrastructure, including server performance, network health, security status, and potential issues. This comprehensive report offers valuable insights to help you make informed decisions, optimize systems, and plan for future IT needs—no ongoing commitment required.
    $125
  • Server & Network Management
    A Server & Network Management service provides a comprehensive checkup and optimization of your server and network systems. This includes assessing performance, resolving existing issues, and ensuring proper configurations to enhance stability, security, and efficiency. The service also helps identify potential future risks, improve resource allocation, and support scalable growth—ideal for businesses needing expert support without ongoing commitments.
    $450
  • Server Patch & Update Management
    A one-time Server Patch & Update Management service ensures your server is fully up to date with the latest security patches, firmware, and software updates. It helps protect against vulnerabilities, boost performance, and maintain system stability. This service also reduces downtime, supports compliance requirements, and enhances overall security posture—perfect for businesses needing a quick, expert update without ongoing support.
    $185
  • IT Infrastructure Optimization
    Network Infrastructure Optimization is a service that evaluates and enhances your network’s performance, reliability, and security. It identifies inefficiencies, resolves bottlenecks, and ensures optimal configuration to support current demands and future growth—helping your business achieve faster connectivity, reduced downtime, and improved overall network efficiency.
    $295

📞 Help Desk & Tech Support

  • Remote Desktop Assistance
    Remote Desktop Assistance is a service that allows IT professionals to securely access your computer from a distance to diagnose issues, install software, or provide guided support. It’s a fast, convenient way to resolve technical problems without the need for an on-site visit. Please note that this fee is for diagnosis only. Further rates may apply if further actions are demanded.
    $30 per hour (1 hour minimum)
  • Software Troubleshooting
    Software Troubleshooting is a service that identifies and resolves issues causing programs to crash, freeze, or behave unexpectedly. Whether it's compatibility problems, installation errors, or performance lags, this service ensures your software runs smoothly and efficiently with minimal disruption.
    $115 per hour (1 hour minimum)
  • Hardware Troubleshooting
    Hardware Troubleshooting is a service that diagnoses and resolves issues with physical components like computers, printers, or networking devices. From faulty cables to malfunctioning parts, this service ensures your equipment is working properly to keep your operations running smoothly.
    $125 per hour (1 hour minimum)
  • Email Account Setup
    Email Account Setup is a service that configures professional or personal email accounts on your devices, ensuring proper settings for secure access, synchronization, and optimal performance. It includes setup for platforms like Microsoft 365, Google Workspace, or custom domains—getting you up and running quickly with minimal hassle.
    $75
  • Device and software Setup
    Device and Software Setup is a service that ensures your new computers, mobile devices, and applications are properly installed, configured, and ready to use. It includes connecting to networks, installing essential software, setting up user accounts, and optimizing settings for seamless performance right from the start.
    $95 per hour (1 hour minimum)

🔐 Cybersecurity Solutions

  • Firewall & Antivirus Protection Setup
    Firewall & Antivirus Protection Setup is a service that installs and configures security software to protect your devices and network from viruses, malware, and cyber threats. It ensures proper settings, real-time protection, and regular updates—helping keep your data safe and your systems secure.
    $180
  • Security Audits & Compliance Checks
    Security Audits & Compliance Checks is a service that evaluates your IT systems for vulnerabilities, security gaps, and adherence to industry regulations. It helps ensure your organization meets compliance standards, protects sensitive data, and maintains a strong cybersecurity posture through detailed assessments and actionable recommendations.
    $270
  • Penetration Testing & Vulnerability Scans
    Penetration Testing & Vulnerability Scans is a service that simulates cyberattacks and scans your systems to identify weaknesses before hackers can exploit them. It provides a detailed analysis of security gaps and actionable recommendations to strengthen your defenses and protect your network, data, and applications.
    $192
  • 2 Hour Cybersecurity Awareness Training
    The 2-Hour Cybersecurity Awareness Training Course is an engaging session designed to educate employees on best practices for staying safe online. It covers topics like phishing, password security, safe browsing, and data protection—empowering your team to recognize threats and reduce cyber risks in the workplace.
    $510

🌐 Network & Connectivity

  • Network Design & Setup Consulting
    Network Design & Setup Consulting is a service that provides expert guidance on planning, designing, and deploying a reliable, scalable network tailored to your business needs. It includes evaluating your environment, selecting the right hardware, and ensuring optimal layout and configuration for performance, security, and future growth.
    $387
  • VPN & Remote Access Setup
    VPN & Remote Access Setup is a service that enables secure, encrypted connections for remote employees or branch offices to access your network. It ensures safe data transmission, proper configuration, and user access control—helping your team stay connected and productive from anywhere, without compromising security.
    $324
  • Wi-Fi Installation & Optimization
    Wi-Fi Installation & Optimization is a service that sets up and fine-tunes your wireless network for maximum speed, coverage, and reliability. It includes proper router placement, signal testing, interference reduction, and security setup—ensuring a strong, stable connection for all your devices across your space.
    $225
  • Firewall Configuration
    Firewall Configuration is a service that sets up and customizes your firewall to protect your network from unauthorized access, malware, and cyber threats. It includes defining security rules, monitoring traffic, and ensuring proper integration with your IT environment—creating a strong first line of defense for your systems.
    $147

📱 Remote Workforce Support

  • Secure Remote Access (VPN)
    Secure Remote Access (VPN) for Employees is a service that sets up encrypted, secure connections for staff working remotely. It ensures employees can safely access company resources from any location while protecting sensitive data, maintaining network integrity, and supporting productivity outside the office.
    $147 per employee
  • 3 Hour Mobile Device Management Training
    Mobile Device Management (MDM) for Employees is a service that enables secure management of smartphones, tablets, and laptops used for work. It allows IT administrators to enforce security policies, manage apps, and remotely wipe data if needed—ensuring company information stays protected across all employee devices.
    $720
  • 2- Hour Collaboration Tools (Zoom, Teams, Slack) Training
    Collaboration Tools Setup (Zoom, Teams, Slack) is a service that helps deploy and configure communication platforms to enhance team productivity. It includes account setup, user training, integration with existing systems, and best practices—ensuring seamless collaboration, messaging, and video conferencing across your organization.
    $510

🌍 Website Services

  • WordPress & CMS Support
    WordPress & CMS Support is a service that offers expert assistance with managing, updating, and troubleshooting content management systems like WordPress. It includes theme and plugin support, performance optimization, security updates, and content edits—ensuring your website stays functional, secure, and easy to manage.
    $147 per month
  • Website Design
    Website Design is a service that creates visually appealing, user-friendly, and responsive websites tailored to your brand and goals. It includes layout design, content structuring, and mobile optimization—ensuring your site looks great, functions smoothly, and provides a strong online presence to engage visitors and drive results.
     
  • Website Hosting
    Website Hosting is a service that provides the server space and infrastructure needed to keep your website online, secure, and accessible 24/7. It includes reliable uptime, data backups, security features, and technical support—ensuring your website runs smoothly for visitors around the clock.